Frequently Asked Questions
Everything you need to know about caring for and cooking with your Smithey ironware.
How do I season my new Smithey cast iron skillet?
Every Smithey arrives pre-seasoned and ready for use. To build a deeper non-stick surface over time, we recommend cooking with fats or oils and following our simple cleaning and drying routine after every use.
What is the best way to clean my ironware?
Wash your skillet by hand using warm water and a small amount of mild soap if necessary. Avoid the dishwasher. Dry immediately and thoroughly, then apply a very light coat of vegetable oil before storing.
Can I use Smithey products on an induction cooktop?
Yes, our cast iron and carbon steel cookware are fully compatible with induction, gas, electric, and glass stovetops, as well as ovens and open campfires.
What is your return policy?
We want you to love your heirloom cookware. If you are not satisfied, we accept returns of unused items in their original packaging within 30 days of purchase for a full refund.
How long does shipping take?
Orders are typically processed within 2-3 business days. Standard shipping within the contiguous United States usually arrives within 5-7 business days.
Do you offer international shipping?
Currently, we ship directly to customers within the United States and Canada. For other international locations, please contact our customer service team to discuss available freight options.